Thank you for purchasing

Somebody from our support team will contact you shortly to assist you in the set-up process

Already have ProSBC deployed? Configure your Genesys Cloud connection now.

Get started with ProSBC in a few simple steps.

1
You will receive an email from our support team providing you with all of the information needed to set up your ProSBC.
2
You will be provided with login credentials for the ProSBC Dashboard and your license key.
3
Log in to your dashboard and download your package from the Download section.
4
From your dashboard, you can monitor your license, adjust your session count, and purchase additional services.
Support Team

Everything you need to get started

Your Dashboard Account

Once your ProSBC is up and running, you will be able to:

  • Monitor all of your SBC sessions
  • Adjust your session count or unlock additional services
  • Access the download center
  • And more

Simply log in to manage everything from one place.

ProSBC Dashboard
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ProSBC

Welcome to ProSBC Setup

Configure ProSBC as a SIP Trunk in your Genesys Cloud organization

Select the region where your Genesys Cloud organization is hosted
ProSBC

Select Site

Choose the site for your SIP Trunk

The trunk will be associated with this site for inbound number plan
ProSBC

Outbound Route

Configure how outbound calls will be routed

Select an existing route or create a new one
ProSBC

Trunk Details

Configure your SIP Trunk connection settings

A friendly name to identify this trunk in Genesys Cloud
Unique identifier for routing inbound calls to your organization
The address of your ProSBC server
Enter ProSBC's IP address(es) for SIP access. For multiple IPs, separate with commas
ProSBC

Review Configuration

Please review your settings before creating the trunk

Site & Routing

Site -
Outbound Route -
Classifications -

Trunk Configuration

Trunk Name -
Termination ID -
SIP Server -
Protocol -
SIP Access Control IPs -

SIP Trunk Created!

Your ProSBC SIP Trunk has been configured successfully

Created Resources

Trunk Name -
Termination ID -
SIP Server -
Protocol -
SIP Access Control IPs -
Processing...

Error